Dave Hodgkins emailed me at home this post.

Thomas!!

First of all let me personally apologize for the mistake. I was aware of this last week immediately after it happened and was under the impression that the replacement chassis and shipping arrangements were already made and communicated to you. That is obviously not the case and Im so sorry.

Your order #156603 RGA was entered into the system on the 16th by Mike. What I found out was that the order was changed at kit review from the 3-link to the IRS and the packaging department got the work order change correctly and packaged the IRS components but the outgoing shipping (chassis assembly) did not. The outgoing QC verified the serial number and packages but missed the obvious chassis configuration. Ugh! You have my word that your new chassis is already made and awaiting shipping. First thing on Monday I will make sure that if Stewart is not available, I will have another carrier get the new chassis and pick up the existing one at your home in Texas as soon as humanly possible. I may swap out the body as well depending on whether you've removed it or not.

We've made some system changes as a direct result of this mistake in that the final outgoing QC will be off the system, not the printed orders to make sure that last minute changes to the kit configuration are made properly and executed. Again, you have my sincere apologies and personal attention to this matter.

Dave Smith
President