Originally Posted by
PMD24
I agree that using the tool and switching the pins is easy but I figured if I messed with the harness and then had an issue later... well you know how that plays. Either way, it's like Wizbang said, they know this is a problem, pretend like they need to research it, and then take their time about it. Just really poor customer service. Given FFR's high standards when it comes to customer service, I'm surprised that they aren't addressing it. Day 10 and still haven't received the replacement.