Best way to ask FFR a technical question?

[Aleinsteingenius]

Does anybody know the best way to get technical questions answered by FFR? I sent an email to tech@factoryfive.com last week, but got no response. Usually, I just ask my dumb questions here, but these questions are specific to putting the Godzilla engine in a Mk V. They did it on their prototype, and I think I am the only one doing it out in the wild. Should I call on the phone?

[wedel456]

Does anybody know the best way to get technical questions answered by FFR? I sent an email to tech@factoryfive.com last week, but got no response. Usually, I just ask my dumb questions here, but these questions are specific to putting the Godzilla engine in a Mk V. They did it on their prototype, and I think I am the only one doing it out in the wild. Should I call on the phone?

In my experience, the best way to get support is to call them. They are all awesome up there: (508) 291-3443

[gbranham]

Yep, call them. In my experience, email goes to a black hole, unfortunately.

[wedel456]

Yep, call them. In my experience, email goes to a black hole, unfortunately.

Agreed! What I have found to be best is if they ask for anything to be emailed to them, as for the tech's email address, too, and cc them. You will get a vastly quicker response that way.

[Aleinsteingenius]

Ok I will call. Thanks all

[2nd2none]

I noticed today on their YouTube channel they posted a video of an install kit and headers for the Godzilla engine. Not sure if these are items they already had and just now got videos of them or if they're new items.
https://www.youtube.com/watch?v=26pvci1aTIE

[Aleinsteingenius]

I have the install kit and the headers here. The headers are a work of art. Beautiful! Hopefully they fit.

[Takis31gk]

Call them, they're GREAT to deal with on the phone.

[rickster991]

I call them all the time…

[Aleinsteingenius]

I had a long phone conversation with Dan at FFR today. We went over many of my Godzilla related questions.