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miker351w
03-28-2023, 02:43 PM
Hello,

I have recently made an order (March 8th) and have not heard anything back. I tried to call, but the voice mailbox was full. The next week I was able to leave a message, but no call back. I already paid for the items and its been 20 days. Is this normal? I am thinking of ordering from the alternate Cobra parts store online which seems like the same webpage set up.

mikeinatlanta
03-28-2023, 03:37 PM
Ordering parts from ********** and not getting them is normal. Next question. :)

otto halstead
03-28-2023, 03:59 PM
Yep, numerous posts about ********** and their responsiveness. Ordering from them is a crap shoot. I recently ordered some small items that I wouldn't need for a while, placed order on Sunday and received them the following Friday. This was near the beginning of February.

JohnK
03-29-2023, 04:47 PM
As others said, customer service and communication are not Finish Line's strengths. That said, I've ordered from them a number of times and always received my stuff. Eventually. I placed an order a few weeks ago and never heard anything until the stuff just showed up on my doorstep today. That's usually how it goes with them.

michael everson
03-29-2023, 06:08 PM
I agree with Tom. Just ordered last week. Got an email that the parts were on their way.
Mike

mburger
03-29-2023, 06:51 PM
He we go again.

<sigh>

David Hodgkins
03-29-2023, 09:46 PM
Google thefactoryfiveforum.com: **********

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