A Service Note to GMail users

[David Hodgkins]

GMail has started kicking back emails generated by our server. I am looking into the issue, but please be aware that if you are using GMail you will not be receiving emails from our system at this time.

:)

[edwardb]

Noticed that. A few days ago they were going to the spam folder. That's never happened before. Now not receiving any notifications. Now I understand why.

[Windsor]

You have SPF configured?

One of the steps involves adding a TXT record in the DNS configuration for the domain.

[mburger]

You have SPF configured?

One of the steps involves adding a TXT record in the DNS configuration for the domain.

And DMARC.

[David Hodgkins]

I have added several TXT records, based on host-provided feedback. We'll see if it has the desired effect.

If you have a gmail account and START receiving email, please chime in.

:)

[David Hodgkins]

It looks like the changes I've made are having an effect. gmail users, are you receiving email for subscribed threads now? It looks like gmail users who register are receiving their notifications now (as of today 3/15/2022)...

:)

[facultyofmusic]

Hey David, I'm currently still not receiving any emails. I think occasionally an email somehow pops through, but I'd say 95% of the emails I expect to receive from the forum isn't there. I've made sure to check and set my notification email settings too. Is the system supposed to have recovered by now? or are we still fixing it?

[john42]

factoryfive.com current MX (mail) record status:

167609



Status Problem dmarc factoryfive.com No DMARC Record found information More Info
Status Problem mx factoryfive.com No DMARC Record found information More Info
Status Warning dns factoryfive.com SOA Serial Number Format is Invalid information More Info
Status Warning dns factoryfive.com SOA Expire Value out of recommended range information More Info
Status Warning smtp aspmx.l.google.com Reverse DNS does not match SMTP Banner information More Info
Status Warning mx factoryfive.com DMARC Quarantine/Reject policy not enabled information More Info
Status Warning smtp alt3.aspmx.l.google.com Reverse DNS does not match SMTP Banner information More Info
Status Warning smtp alt1.aspmx.l.google.com Reverse DNS does not match SMTP Banner information More Info
Status Warning smtp alt2.aspmx.l.google.com Reverse DNS does not match SMTP Banner information More Info
Status Warning smtp alt4.aspmx.l.google.com Reverse DNS does not match SMTP Banner information More Info

[mburger]

For the forum, the domain is thefactoryfiveforum.com. Plug that into mxtoolbox.

[David Hodgkins]

I recently revived this issue and made some DNS changes yesterday. Can anyone with a gmail account tell me if they have started receiving email?

It would have started just today.

:)

[JohnnyB]

I just tried using the Thread Tools to email this thread to my Gmail account. Nothing yet:(

[Namrups]

Nothing here.

[David Hodgkins]

More to be done….
:(