Koni shock leaking

[Caddy Dad]

While aligning my MK IV IRS yesterday. I noticed I have a puddle of green oil that is dripping from my right rear Koni shock. I received the shocks in January 2020, and I have zero miles on them as I haven't even been go carting yet. I have the standard red Koni shocks that come with the kit. Does anybody know if we submit a warranty claim through FFR or directly to Koni? Last time I tried to call FFR their voice mail box was full mostly due to the pandemic lockdown.

Thanks!

[GoDadGo]

Call Factory Five On Monday!
I've seen posts like this before.
Those guys will surely take care of you.

[edwardb]

Or use their info@factoryfive.com mailbox. My understanding is it's being monitored. A lot of the tech support is being done remotely.

[hogauto]

I had one leaking and I contacted FFR and I had to send them a picture. Once they got the picture they sent a new one out . I also had to send the old one back .

[Tony_G]

I had one also. Like hogauto said FFR will take care of you.