Anyone else have trouble getting parts from FFR?

[JWolfe]

Is there a trick is getting a return call or return email? Ordered parts over a week ago and no shipping confirmation or tracking number. Took a couple months to get the last order.

[wallace18]

If you did it online give them a call. I have always had good results with them.

[MVRight]

Just ordered the new headers for a 302 - said it would be a couple of weeks before the next shipment came in. Ordered anyway, showed up about a week later. So, depending on what it is, I've had great luck.

[frankeeski]

If you did it online give them a call. I have always had good results with them.

Bingo. Talked to one of my customers earlier today and when he mentioned he was going to order online I made sure to tell him "follow up with a call".

[RBachman]

With these cars, you are part of the FFR Family and they pretty much treat you as such. But things do slip through cracks occasionally. I suggest that if you haven't gotten a call back or email in a timely manner, just call again and ask to speak to a real person. When you get someone on the phone, you generally get a fast response. The people working there are customer oriented enthusiasts and are VERY helpful. It's an easy fix, just call.

[JWolfe]

Well, I got an email today before I had the chance to call. The timing is not unreasonable I may have been mislead. There is a third party involved in the build so must be a communication break down somewhere between the 3 moving pieces here. I'm glad to see they got back to me and look forward to trying to get this on the road before spring. Thanks all for your input.